Frequently Asked Questions About Online Training

How Does Online Training Work?

Online training is Internet-based training. You see and hear on your computer the same information you would see and hear if you were sitting in a live classroom seminar.

To help keep things interesting, we use a variety of accounting software … actual QuickBooks company files, Power Point slides, Excel files, etc. and interactive elements which simulate the techniques as though you were working in your own QuickBooks accounting system. We also include quick quizzes to help you apply and reinforce what you are learning.

Can I Ask Questions and Receive Answers?

There are several points within each seminar in which we provide a short survey that you can use to provide feedback and/or ask questions about the material presented. You will receive a response to questions within 1-2 business days via email.

What Resources Do I Need to Participate in Online Training?

All you need to participate in our online training sessions is a high speed Internet connection (cable, DSL, etc.) and the course handouts (which you will download and print prior to beginning the online training).

There is no need to use your phone for these sessions as sound is included as a part of the computer connection. You will need speakers or headphones attached to your computer to hear the audio portion of the seminar.

What Reference Material is Included?

When you enroll in the online training session you will receive a file with at least 15-20 pages of valuable class reference materials for each online training class. You can review the handouts before you start the training if you wish. Then use the handouts during the presentation to take notes and create diagrams to help reinforce your learning experience. This can become your reference material, so you can refer back to the information and to your notes, while you work in QuickBooks.

What is Your Online Training Guarantee?

If, after attending or viewing a seminar, you don't gain at least 5 new tips, methods, insights, ideas, or techniques that can improve your company's financial or QuickBooks results, notify us with 24 hours, and we will refund your money, no questions asked.

What is Your Licensing Policy?

The seminar may be viewed and used by a maximum of two people within a company. If you wish to use the seminar for more individuals within the company, or in a “group training” environment, please contact us for special pricing and authorization.